Terms of service

These Terms of Service (“Terms”) govern your use of the Tiny Tugz™ website and any purchases or interactions made through it. By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, you may not use our website or services.

Tiny Tugz™ (“we”, “us”, “our”) operates this website and provides the online store through which our products are sold.

1. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for your minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, and you may not transmit malware, viruses, or destructive code. Any breach of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that information (excluding credit card data) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, sell, resell, or exploit any part of the service without our express written permission.

3. Accuracy of Information

We make reasonable efforts to ensure information on our site is accurate, but we do not guarantee completeness, timeliness, or accuracy. Content is provided for general information only.

4. Modifications to Services and Prices

Prices may change without notice. We reserve the right to modify or discontinue any part of the service at any time. We are not liable for any modification, suspension, or discontinuation of the service.

5. Products and Services

Some products may be available exclusively online and may have limited quantities. Products are subject to our Returns Policy.

We make every effort to display product colours and images accurately, but we cannot guarantee your device’s display accuracy.

We may limit sales of products to any person, household, region, or jurisdiction. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue products at any time.

We do not warrant that any product, service, or material will meet your expectations or that errors in the service will be corrected.

6. Billing and Account Information

We reserve the right to refuse or cancel any order. We may limit quantities per person, household, or order, including orders using the same account, billing address, or payment method.

You agree to provide complete, accurate purchase and account information and to keep your details updated.

7. Third-Party Tools and Services

We may provide access to third-party tools or services, which are offered “as is” without warranties or responsibility. Your use of third-party tools is at your own risk. Any new features added to the store will also be governed by these Terms.

8. Third-Party Links

Our website may include third-party content, products, or links. We are not responsible for examining or evaluating third-party materials and assume no liability for their content or actions. Complaints relating to third-party products must be directed to the relevant party.

9. User Comments and Submissions

If you submit comments, ideas, or materials to us, you grant Tiny Tugz™ the right to edit, publish, copy, and use them without restriction. We have no obligation to maintain submissions in confidence or provide compensation.

You agree that your submissions will not violate the rights of others or contain unlawful, defamatory, obscene, or harmful material.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors and Omissions

Occasionally, information on our site may contain errors, inaccuracies, or omissions. We reserve the right to correct such issues, including after an order has been submitted.

12. Prohibited Uses

You are prohibited from using the site to engage in unlawful acts, violate laws, infringe intellectual property rights, harass others, submit false information, transmit malware, collect personal data improperly, or interfere with security features. Violation may result in termination of access.

13. Disclaimer of Warranties; Limitation of Liability

Your use of our website and services is at your own risk. The service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

Tiny Tugz™ and its affiliates, employees, suppliers, and partners are not liable for any indirect, incidental, punitive, or consequential damages arising from your use of the website or products, except where prohibited by law.

Where liability cannot be excluded, it will be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Tiny Tugz™ and its affiliates, officers, employees, and partners from any claims arising from your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found unlawful or unenforceable, it will be enforced to the maximum extent possible, and the unenforceable part will be severed without affecting the validity of the remaining provisions.

16. Termination

These Terms remain effective unless terminated by either party. You may terminate at any time by discontinuing use of the website. We may terminate access immediately if you breach these Terms.

17. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Tiny Tugz™. Any ambiguities will not be construed against Tiny Tugz™.

18. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes shall be resolved under Dutch jurisdiction.

19. Changes to Terms

We may update these Terms at any time by posting changes to our website. Continued use of the site constitutes acceptance of any changes.

20. Health & Sustainability Scoring Disclaimer

The Tiny Tugz™ Health & Sustainability Scoring System (“Rating System”) is provided strictly for informational and comparative purposes. Scores are based on internal assessments, supplier documentation, and general industry standards available at the time of publication.

The Rating System is not:

a certification, accreditation, or guarantee of product safety
medical, developmental, or health advice
a representation that a product is free from risk, allergens, or hazards
a substitute for manufacturer warnings or official testing standards

Tiny Tugz™ does not guarantee the accuracy, completeness, or continued correctness of any score. Product materials, processes, and certifications may change without notice. Scores may be updated or removed at any time.

By using our website, you agree that reliance on the Rating System is strictly at your own risk, and Tiny Tugz™ shall not be liable for any damages, loss, or claims arising from or related to product ratings.